Exchanges & Returns Policy

All sales are final, but we want you to truly love your pieces 🤍

Because our jewelry is handmade and thoughtfully curated, we do not accept returns. That said, we’re always happy to help if something isn’t right.

✧ Exchanges & Order Issues

• If your item arrives damaged, defective, or incorrect, please contact us within 5 days of delivery.

• Approved issues are eligible for an exchange or store credit.

• Photos of the issue may be required to process your request.

✧ Out-of-Stock Situations

• If an approved exchange item is no longer available and no suitable replacement is chosen, a refund will be issued.

✧ Final Sale Items

• Custom pieces, including charm bracelets and personalized items, are final sale and not eligible for return or exchange.

If you have any questions or concerns, feel free to reach out — we’re always happy to help 💛